As of now, we can happily say we've kinda mastered cashiering. haha. Initially I have had mistakes made due to my blurness. But it got settled and I'm thankful for that. We're also helping out with stock take, and in this time as we stand at the shelves and write down what products are there, customers actually do realize that we work there and ask us more questions. At least that's what I felt. Being so small size, sometimes I feel so unnoticed at the shop. And it was worse last week when the customer asked me something and when I couldn't answer she was so terribly disappointed and brushed me aside. That felt a little erm.. But it isn't a big thing. So its ok.

Have to admit that there's still so much we don't know. But at least, I feel I've gained a certain level of confidence to approach customers and ask them the question people ask in retail.. "Can I help you?"

During our free time we would talk to the pharmacist and she would go through topics with us. We're on to baby related stuff now. Yea.. hehe.. See, pharmacy students are trained to be mothers. hahaha.. But of course, it takes much more than knowing what to do about colic, diaper rash and stuff to be a mother.. =P

It certainly was not easy to reach the point of knowing some of these operations in the pharmacy. We made some boo boos here and there and were pretty apologetic about it. But through that we realize the importance of keeping a good eye on the products, and to be alert at all times, even when we're tired. Am also thankful for the many second chances we were given in spite of our mistakes. The patience of those around us sure was helpful...

And Jiavui if you read this, I really agree with you that when you are able to share something with the customer, it feels good. haha. Not that I'm trying to build up my ego or gain their acceptance. But it is just good to help someone make their decision by letting them know more than they knew before. At least they won't waste their money buying the wrong thing and regret it later. So its really good! :)

g r a c e
6:25 PM